Services

 

 

Shop In-Store & Opt for Delivery

Shop In-store and opt for grocery delivery is available only for Burlington residents.

Pay using Cash or Debit card for your items and schedule your delivery.

Order value must be $15.00 or more (before taxes) for Burlington seniors (60 years or older) or $25.00 or more (before taxes) for Burlington non-Seniors (59 years or younger).

 

Grocery Delivery

  • Minimum Order:

Avail FREE Home Delivery with minimum order or pay additional delivery fee to avail home delivery service. Minimum order varies by destination and certain conditions apply. See below for details. All orders should be placed minimum 24hours before the desired delivery time.

FREE Delivery eligibility criteria:

Delivery Area

Minimum Order Value (before taxes)

Delivery Fee (for orders less than minimum value)

Burlington Seniors (60 years or older)

$15.00

$3.00 + HST

Burlington Non-Seniors (59 years or younger)

$25.00

$5.00 + HST

Oakville

$35.00

$10.00 + HST

Milton

$50.00

$15.00 + HST

Mississauga

$50.00

$15.00 + HST

Hamilton

$50.00

$15.00 + HST

Other delivery locations

Contact Store

Contact Store

Following conditions apply:

  1. Order containing heavy items (milk bags, Rice bag, Wheat flour bag, water case or any single item weighing more than 8lbs) are subject to additional fee assessed on case by case basis.

  2. Accessibility: Delivery unit should be easily accessible in the ground floor or through elevator. Otherwise you are required to collect your order near the front entrance.

  • Payment Policy:

    We do not accept payment at the time of order placement or over the phone. Do not disclose your payment information.

    We accept only Canadian Cash or Debit card as a mode of payment at the time of delivery.

    No credit card /international debit card or non-Canadian denomination will be accepted.

  • Refund or Return or Exchange Policy:

    All sale of Produce, Dairy, Cooler, Frozen products/items and dry groceries are final.

    Only exchange of defective dry grocery item within 24 hours of purchase with an original receipt will be allowed. Check all the items at the time of delivery before remitting your payment. 

  • Order Delivery Date/Time:  Specify your desired order delivery date/time when you place the order.

  • Order Confirmation: We will contact you either by phone or e-mail to confirm the availability of the requested items, provide final bill amount and confirm delivery schedule

  • Cancellation Policy: 

    All cancellation requests should be submitted 24 hours prior to the order confirmation.

    Bulk orders and Pre-order items cannot be cancelled.

In-Store Pickup

 

  • Minimum Order: 

Minimum Order required for In-Store Pickup is $15.00 or more (before taxes). There is no additional charges to avail this service.All orders should be placed minimum 24hours before the desired pickup time.

 

  • Payment Policy:

    We do not accept payment at the time of order placement or over the phone. Do not disclose your payment information.

    We accept only Canadian Cash or Debit card as a mode of payment at the time of pickup.

    No credit card /international debit card or non-Canadian denomination will be accepted.

  • Refund or Return or Exchange Policy:

    All sale of Produce, Dairy, Cooler, Frozen products/items and dry groceries are final.

    Only exchange of defective dry grocery item within 24 hours of purchase with an original receipt will be allowed. Check all the items at the time of pickup before remitting your payment. 

  • Order Pickup Date/Time:  Specify your desired order pickup date/time when you place the order.

  • Order Confirmation: We will contact you either by phone or e-mail to confirm the availability of the requested items, provide final bill amount and confirm pickup schedule

  • Cancellation Policy: 

    All cancellation requests should be submitted 24 hours prior to the order confirmation.

    Bulk orders and Pre-order items cannot be cancelled.

Pre-Order Weekly Specials

Pre-order dairy, ice cream and specialty vegetables on weekly basis to avail fresh product at affordable prices. Stock for these products are procured only upon customer's request. You are required to place your orders by the specified cutoff schedule. There is no minimum order requirement for picking up pre-ordered items from store. See below for order placement cutoff schedule by category. Contact store for more details.

 

Category

Order Placement Cutoff Schedule

Order Availability Schedule

Dairy - Hewitts Dairy, Harmony Organic

Sunday 8PM

Wednesday 2PM

Dairy - Sealtest, Natrel

Monday 8PM

Wednesday 4PM

Ice Cream - Hewitts Dairy

Sunday 8PM

Wednesday 2PM

Asian Vegetables (Min 1KG per item required)

Tuesday 8PM

Friday 3PM

 

 

 

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